Mitchell's Lodge and Cottages Policies:

A one night depost is required to guarantee all reservations for the specific arrival and departure date. 
The deposit will be applied to the unused portion of your stay in the event of a late arrival or early departure. Confirmed reservations are held for the arrival date only. For reservations longer than one week, a two night's deposit is required. All deposits are non-transferable to another date. 
Rates are subject to change from the published rates unless you have a confirmed reservation with confirmation number. 

All rates are subject to state and local taxes and Convenience Fee.

North Carolina Sales Tax - 6.75%

Macon County Occupancy Tax - 3%

Convenience Fee - 4%

Check in: 4 pm or after. Check out: 12 pm.

A late fee will apply to all departures after 12 pm.

On weekends during our peak season there is always a 2 night minimum stay in all of our accommodations. Some holidays may require a 3 night minimum.

Firewood is not supplied in any of our wood burning fireplaces. Please bring your own or purchase at the local grocery store in Highlands.

Pet Policy: 
Pets are not allowed in any accommodations except for the Chestnut #1, Hemlock #2, Pine #3 and Oak #4 Cottages. These four cottages are pet friendly with a $50.00 per pet fee. 

Smoking Policy: 
This is a non-smoking facility. Smoking is not allowed inside of any of our accommodations. Smoking is allowed outside on our grounds, decks, balconies and porches. 

Privacy Policy For Credit Card Processing:

https://secure.thinkreservations.com/mitchellslodge/reservations/privacy-policy

 

Refund Policy: 
Your deposit/ sale will be refunded, less a 50% cancellation fee per room, if we are notified at least 14 days prior to your scheduled arrival date. 
Your deposit cannot be refunded if the cancellation is made less than 14 days from your scheduled arrival date.