***By order of NC Governor Cooper, beginning on Friday, 6/26/20, everyone must wear an approved face covering or mask when inside of any public building and outside if you are within 6' of another person. This includes our Lobby and breakfast area.
We are so happy you have chosen to stay with us during these unprecedented times. We continue to monitor the Covid-19 virus and are taking extra precautions to ensure the well being of our guests and staff. During this time, we are doing things a little different than normal.
State of North Carolina Phase Two Facts:
Please respect social distancing requirements. It is currently a privilege for businesses in Highlands to be open and if good social distancing is not maintained then the Town could close Highlands to all non residents again. The State of NC requires no more than 10 indoors/ 25 outdoors and 6’ between people to be maintained.
There will be no maid service during your stay, but we will leave you fresh towels, toilet paper, and coffee outside your door in the mornings or available upon request. Please respect social distance and our decision to suspend daily housekeeping during this pandemic.
Check in/ Check out and Continental Breakfast inside our lobby will also be different. We ask only one person at our Front Desk at a time. Continental Breakfast service will also be a lot different so please follow the guidance of our staff. No eating inside of our Lobby or Breakfast area.
Restaurants vary in what they offer, so please respect and obey their rules. The State of NC requirements are that restaurants can only have inside seating at 50% capacity + other requirements. Many of our cabins and suites have full kitchens so you may want to pick up groceries from Bryson’s Food Store, located in Highlands Plaza, and cook in your room.
All rooms, suites and cabins will be thoroughly cleaned and disinfected after each check out using the current CDC guidelines. We have always taken pride and extra effort in keeping our rooms spotless and making sure that as a rule, all surfaces including remotes, telephones and doorknobs are disinfected after each guest checks out.
We are always a phone call away so if you have any concerns or question please call us at 828-526-2267.
If we do not answer, leave a message and we will call you back as soon as possible.
Mitchell's Lodge & Cottages
264 Dillard Road
PO Box 1717
Highlands, NC 28741
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