Mitchell's Lodge & Cottages
Mitchell's Lodge             & Cottages 


Mitchell's Lodge and Cottages Policies:

A one night depost is required to guarantee all reservations for the specific arrival and departure date. 
The deposit will be applied to the unused portion of your stay in the event of a late arrival or early departure. Confirmed reservations are held for the arrival date only. For reservations longer than one week, a two night's deposit is required. All deposits are non-transferable to another date. 
Rates are subject to change from the published rates unless you have a confirmed reservation with confirmation number. 
All rates are subject to state and local taxes - currently 9.75%. 

Check in: 4 pm or after. Check out: 12 pm.

A late fee will apply to all departures after 12 pm.

On weekends during our peak season there is always a 2 night minimum stay in all of our accommodations. Some holidays may require a 3 night minimum.

Firewood is not supplied in any of our wood burning fireplaces. Please bring your own or purchase at the local grocery store in Highlands.

Pet Policy: 
Pets are not allowed in any accommodations except for the Chestnut #1, Hemlock #2, Pine #3 and Oak #4 Cottages. These four cottages are pet friendly with a $25.00 per pet fee. 

Smoking Policy: 
This is a non-smoking facility. Smoking is not allowed inside of any of our accommodations. Smoking is allowed outside on our grounds, decks, balconies and porches. 

Privacy Policy: 
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone. 

Security Policy: 
Our booking engine, uses a VeriSign Extended Validation SSL which gives Web site visitors an easy and reliable way to establish trust online. Only SSL Certificates with Extended Validation (EV) will trigger high security Web browsers to display a green address bar with the name of the organization that owns the SSL Certificate and the name of the Certificate Authority that issued it. The green bar shows site visitors that the transaction is encrypted and the organization has been authenticated according to the most rigorous industry standard. 

Refund Policy: 
Your deposit/ sale will be refunded, less a 50% cancellation fee per room, if we are notified at least 14 days prior to your scheduled arrival date. 
Your deposit cannot be refunded if the cancellation is made less than 14 days from your scheduled arrival date.


Mitchell's Lodge & Cottages

264 Dillard Road

PO Box 1717

Highlands, NC 28741


Call us at:


800 522-9874




Or use our contact form.

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